When an agency of the federal government with worldwide reach needed help building a better help desk solution, RSDC was ready to help. With our extensive background in federal solutions and our highly skilled staff of software and cognitive engineers, we came to the mission prepared.
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Anyone trapped in the circular runaround of automated phone systems knows how impossibly frustrating they can be. But so far, we have been stuck with them, because the cost savings to companies that use them is immense. But what if there was a better way?