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We bring insight and perspective to our industry. We represent our employees, client successes and thought leadership for our business in government and private companies.

Don’t Get AI-Washed

Your leadership team has decided it’s time to implement artificial intelligence (AI), you have formed a subcommittee, put out an RFP, and are overwhelmed by

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AI Transforms Help Desk Call Centers

Anyone trapped in the circular runaround of automated phone systems knows how impossibly frustrating they can be. But so far, we have been stuck with them, because the cost savings to companies that use them is immense. But what if there was a better way?

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